faq

These are frequently asked questions that will give you answers of all your basic questions if this is not helpful then feel free to connect with our customer service executive contact us  or call us on +918745009264 or email on contactus@meditatewisdom.in

FAQs

Cancellations and Returns

CANCELLED BY US
Your order can be cancelled by us for any issues related to incorrect information,pin codes non serviceable location, under any problems related to payment you will get full refund without deduction.

CANCELLED BY CUSTOMER
IF you cancel your order before Dispatch of your item you will get your full refund,but if your products is already dispatch then delivery charges will be deducted from your amount and refund will be initiated after receiving product.

if you still have issues and question call us +918745009264

Visit My Orders to check the status of your replacement.

In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more details.

No, sellers will not be able to accept returns after the time period mentioned in the seller's Returns Policy.

Yes, the freebie has to be returned along with the product.

You can raise a request to return your items with these simple steps:

1. Log into your Meditate wisdom account

2. Go to My Orders

3. Click on 'Return' against the item you wish to return or exchange

4. Fill in the details and raise a return request

Once you raise a request, you'll get an email and SMS confirming that your request is being processed. Based on the item, your request may be automatically approved or you may be contacted for more details. If the request is approved, the item will be picked up after which you will get a replacement or refund. You can also track the status of your return request instantly from the 'My Orders' section of your meditate wisdom account.

 Disabled 'Cancel' button can mean any one of the following:

1. The item has been delivered already

OR

2. The item is non-refundable